Rats feed mostly at night and can be heard under floorboards, in roof spaces or in wall cavities. Rats carry nasty diseases, which are very harmful to humans usually spread via their urine. Electric cabling, gas and water pipes can all be damaged by rats due to their compulsive gnawing, which can lead to floods and fires.

The SCH Better Places team have the technical knowledge and use of specialised products and equipment not available to the general public.

Residential customers in Solihull can call Solihull Council’s Connect service on 0121 704 8000 to book an appointment, commercial customers can fill out an online form or call 0121 779 8900.