Solihull Community Housing Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Your privacy when using this website
What we collect
We may collect the following information when you submit an enquiry through our contact form:
- Name and job title.
- Contact information including email address.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services to you.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests to improve your experience.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and protect the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want us to contact you in the future for news updates and other marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.
We will NEVER sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting unless you inform us you do not wish to receive this information.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable which you will be made aware of before the request is processed. If you would like a copy of the information held on you please write to Solihull Community Housing Limited, Endeavour House, Meriden Drive, Solihull, West Midlands, B37 6BX, United Kingdom.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, either by post to Solihull Community Housing Limited, Endeavour House, Meriden Drive, Solihull, West Midlands, B37 6BX, United Kingdom or by contacting us via our website. We will promptly correct any information found to be incorrect.